TalkTalk customers can now deal with unwanted calls as the telecommunication service provider launched Check and Report.
The latest security phone feature will enable the customers to identify unwanted callers and report them to TalkTalk. By logging on the Check and Report website, TalkTalk customers can input the number of the nuisance callers and check on their identities, and report them as unwanted callers. TalkTalk then will closely monitor these reported numbers and post them on the website for all the customers to see. The Check and Report website will also show the records of the blocked numbers from the network and the number of TalkTalk users who previously searched for the phone number.
With the launch of Check and Report, Donna Moore, TalkTalk’s Head of Scam Prevention said, “Protecting our customer is incredibly important to us and we remain committed to reducing the amount of time our customers spend dealing with unwanted calls.” Moore added that Check and Report was developed “to empower customers by giving them a simple way to defend themselves against unwanted nuisance, sales, scam and silent calls.”
Check and Report is an additional phone security measure by TalkTalk. Previously, the telecommunication company enabled free Caller Display and Last Call Barring to all their customers. By calling 14258, TalkTalk customers can now identify the unwanted callers and block them easily to prevent further contact from the same callers.
Recent Ofcom reports show that more than 80% of phone users receive nuisance calls every month. In a single year, UK consumers alone are receiving a total of 5 billion unwanted calls. With the latest phone security measure, TalkTalk hopes to stop or at least significantly reduce the number of nuisance calls their users receive over time. The telecommunication company assures its users that they will continually develop ways to protect their customers’ privacy.